We also value your feedback and suggestions — they help us continually improve the Caravan Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Caravan loans are a specific type of financing designed to help individuals purchase a caravan. These loans provide the necessary funds, allowing you to enjoy the freedom and adventure that caravan ownership offers. Whether you're looking to explore the stunning landscapes of Australia or simply need a mobile home for extended travels, a caravan loan can be an ideal solution. - read more
Setting out on the open road in a caravan is more than just a travel choice; it's the embrace of an adventurous lifestyle. With this rise in caravanning across Australia, so too climbs the need for robust protection. Caravan insurance emerges not as an option but as an essential, safeguarding your home on wheels from the unforeseen and often unpredictable events. - read more
The lure of the vast Australian landscape stretches far and wide, captivating the hearts of travelers and adventure seekers alike. There's a growing trend among explorers to embrace the caravan lifestyle, seeking freedom and the joy of the journey rather than just the destination. The open road beckons, promising the comforts of home coupled with the excitement of the unknown, and Australia’s caravan culture reflects this unique blend of security and adventure. - read more
Imagine the open road before you, the comfort of your home on wheels behind you, and the promise of adventure at each destination. Owning a caravan offers unparalleled freedom and joy, allowing you to explore the countryside and make memories that last a lifetime. However, the path to purchasing the caravan of your dreams often begins with navigating the financial aspect of ownership. In this article, we delve into the exciting journey of caravan finance. - read more
Welcome to the adventurous world of caravan travel, where the freedom of the open road beckons and the allure of Australia's vast landscapes calls out to your spirit of exploration. For many Australians, owning a caravan presents a unique opportunity to traverse the country's picturesque regions with all the comforts of home tagging along. - read more
In a significant move for the Australian caravanning community, Crusader Caravans has announced a partnership with BIG4 Holiday Parks, aiming to provide new caravan buyers with exclusive benefits that enhance their travel experiences. - read more
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The Australian caravan industry is currently navigating a period of significant upheaval, marked by the recent collapse of several manufacturers. Notably, luxury caravan producer Zone RV entered voluntary administration in December 2025, leaving creditors facing debts totaling approximately $40 million. This development has cast a shadow over the sector, raising concerns about the financial stability of caravan manufacturers. - read more
The Australian caravan industry is experiencing a period of significant upheaval, with several manufacturers collapsing in recent years. The most recent and notable among these is the luxury caravan manufacturer Zone RV, which entered voluntary administration in December 2025, leaving creditors owed approximately $40 million. - read more
In the wake of luxury caravan manufacturer Zone RV's collapse, authorities have launched an investigation into fraud allegations against the company's director, David Biggar. The Sunshine Coast-based company entered voluntary administration in December 2025, owing creditors approximately $42 million. - read more
