We also value your feedback and suggestions — they help us continually improve the Caravan Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Setting out on the open road in a caravan is more than just a travel choice; it's the embrace of an adventurous lifestyle. With this rise in caravanning across Australia, so too climbs the need for robust protection. Caravan insurance emerges not as an option but as an essential, safeguarding your home on wheels from the unforeseen and often unpredictable events. - read more
Welcome to the adventurous world of caravan travel, where the freedom of the open road beckons and the allure of Australia's vast landscapes calls out to your spirit of exploration. For many Australians, owning a caravan presents a unique opportunity to traverse the country's picturesque regions with all the comforts of home tagging along. - read more
Secured and unsecured caravan loans can both help Australians finance a caravan, but they work differently. The main difference is whether the loan is backed by an asset, which can affect interest rate considerations, lender assessment, borrower obligations and what may happen if repayments are not maintained. - read more
Protecting your caravan investment is vital for any caravan owner. Unlike regular vehicles, caravans often represent a significant financial commitment. They provide the freedom to explore Australia's diverse landscapes, making it crucial to keep them safe and secure. - read more
A credit score is a numerical representation of your creditworthiness. It is calculated based on your credit history, which includes factors like your payment history, the amount of debt you have, and the length of your credit history. - read more
Australia's used caravan market remains appealing for buyers who want to get travelling sooner without paying new-van prices. Recent caravan buying guidance has again highlighted a simple but important point: the purchase price is only one part of the decision. Before paying a deposit or arranging finance, buyers need to understand exactly what they are buying, who owns it, and whether any money is still secured against the caravan. - read more
Fresh caravan loan comparison activity across Australian finance sites is a timely reminder that the cheapest-looking rate is not always the best deal for buyers planning a new touring set-up. With lenders continuing to present caravan finance through secured personal loans, unsecured personal loans and specialist leisure-asset products, the real cost can vary widely once fees, loan terms and eligibility rules are included. - read more
Recent towing-safety coverage across Australia’s motoring media is a useful reminder that choosing a caravan is not only about layout, appliances and off-grid features. For buyers planning to finance a new or used van, the safety numbers can be just as important as the purchase price. A caravan that looks affordable on paper may still become a poor fit if it pushes a tow vehicle beyond its practical limits or forces costly upgrades after settlement. - read more
Fresh online safety guidance from Moneysmart is a timely reminder for Australians shopping for caravans, camper trailers and motorhomes to slow down before sharing personal or financial details online. The warning is especially relevant for buyers comparing finance, responding to online listings, or clicking through from social media advertisements that appear to promote low rates, fast approvals or unusually cheap stock. - read more
The liquidation of Great Aussie Caravans is another reminder that buying a new van is not just a lifestyle decision; it is also a financial risk management exercise. The Melbourne manufacturer, which traded from Coolaroo and had dealers in Australia and New Zealand, has reportedly been wound up in the Victorian Supreme Court over an unpaid debt to the Victorian WorkCover Authority. At this early stage, the full position for customers, warranty claims and other creditors is still being assessed. - read more
