This is the privacy policy statement for Caravan Loans Australia and Clark Family Pty Ltd in relation to this website.
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.
Information We Collect and How It is Used
To process your financial services referral request, Caravan Loans Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.
This information is used to match you with a suitable financial services provider or lender. Caravan Loans Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.
We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.
If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.
Disclosure of Personal Information
We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.
We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.
Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.
Cookies and Tracking Technologies
Caravan Loans Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.
We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.
By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.
Access and Correction of Personal Information
You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).
You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.
To make a request, please contact us. We may ask you to submit your request in writing for security reasons.
Complaints and Dispute Resolution
If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.
If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):
We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.
Contact Us
If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.
Australia's love affair with the open road is a well-documented part of the national psyche; caravaning is more than just a means of travel—it's a lifestyle choice embraced by many. The lure of vast landscapes and the freedom to explore at your own pace has made owning a caravan a treasured goal for adventurers across the country. - read more
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Embarking on the journey of owning a new caravan is an exhilarating moment filled with visions of open roads and the unparalleled freedom of exploration. The thrills of planning road trips, creating a home away from home, and the anticipation of adventure are ample reasons to consider purchasing a caravan. - read more
Financing a caravan is a significant financial decision for many Australian consumers. Whether it's for road trips with family, a home on the move, or as a lifestyle change, securing the right loan is essential. - read more
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The liquidation of Great Aussie Caravans is another reminder that buying a new van is not just a lifestyle decision; it is also a financial risk management exercise. The Melbourne manufacturer, which traded from Coolaroo and had dealers in Australia and New Zealand, has reportedly been wound up in the Victorian Supreme Court over an unpaid debt to the Victorian WorkCover Authority. At this early stage, the full position for customers, warranty claims and other creditors is still being assessed. - read more
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Trakka, a renowned Australian campervan manufacturer, has unveiled its latest innovation: the 48V Trakkadu. This new model is designed to elevate off-grid camping experiences, offering advanced features tailored for modern adventurers. - read more
Opus Camper has expanded its lineup with the introduction of the Expedition series, a new range of mid-sized, off-grid hybrid caravans designed to meet the growing demand for versatile and comfortable travel options in Australia. - read more
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Knowledgebase
Negative Amortization: A situation in which the loan payment for any period is less than the interest charged over that period, causing the loan balance to increase.
