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Major Banks Rethink Mortgage Strategies Amid Profit Margin Squeeze

Understanding the Implications of Banks' Shift from Mortgage Brokers

Major Banks Rethink Mortgage Strategies Amid Profit Margin Squeeze?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Australia's leading banks-Commonwealth Bank of Australia (CBA), Westpac, National Australia Bank (NAB), and ANZ-are actively reducing their dependence on mortgage brokers.
This strategic shift aims to bolster profit margins that have been under pressure due to lower interest rates, rising operational costs, and intense market competition.

Currently, mortgage brokers facilitate nearly 80% of new home loans in Australia, a significant increase from about 50% six years ago. However, banks are now prioritizing in-house mortgage origination channels, which are reported to yield 20-30% higher returns compared to broker-originated loans. By focusing on proprietary channels, banks can avoid broker commissions and foster deeper customer relationships.

For consumers, this transition may lead to changes in the mortgage application process. While brokers have traditionally offered a broad comparison of loan products, direct engagement with banks might provide more tailored offerings. Prospective borrowers should assess the benefits of both channels to determine the most advantageous approach for their individual financial situations.

Published:Tuesday, 18th Nov 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

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Knowledgebase
Mortgage Document:
The physical contract agreement that a Mortgagee (lender) enters into with a Mortgagor (borrower) outlining the precice terms of a mortgage loan.